Privacy Policy

Introduction

At Candalite® Dress, Petite Dresses, Dress Black (“Candalite“, “we“, “us“, or “our“), we respect the privacy of our users (“you” or “your“). This Privacy Policy explains how we collect, use, disclose, and protect your personal information through our website candalite.shop and any related services, sales, marketing, or events (collectively referred to as the “Services“).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. Your use of our Services is also subject to our Terms of Service. If you do not agree to this Privacy Policy or our Terms, do not access or use our Services.

Changes to this Privacy Policy: We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If we make material changes, we may provide you with additional notice such as by adding a statement on our homepage, login screen, or by sending you an email notification. We encourage you to review this Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us when you use our Services. This includes:

Account Information: We collect information about you when you register for an account, place an order, sign up for our newsletter, respond to surveys, participate in promotions, or otherwise communicate with us. This may include your name, email address, phone number, billing address, shipping address, payment information, comments, feedback, product reviews, account settings, interests, and other information you choose to provide.
Transaction Information: If you purchase products or services from us, we will collect certain information from you, including your name, email address, shipping address, payment information, and billing information.
Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our customer support team, enter a live chat session on our website, post messages on our social media pages, or otherwise communicate with us, we may collect your name, social media account information, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Information Collected Automatically

We may automatically collect certain information about you when you access or use our Services. This includes:

Log Information: We collect server logs and other logs which contain information such as your Internet Protocol (IP) address, access times, pages viewed, operating system, and browser type.
Device Information: We may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, browser type, unique device identifiers, mobile network information, and phone number.
Location Information: With your consent, we may collect information about the precise location of your device if you enable location services. We use this information to personalize your experience.
Usage Information: To help us understand how you use our Services and to help us improve them, we automatically collect information about your interactions with our Services, including browsing activities, page views, purchase history, referring pages, clickstreams, session duration, and other usage information.
Cookies and Other Tracking Technologies: We use cookies and other tracking technologies (such as web beacons, pixels, tags and scripts) to collect information about you and your activity across our Services and other sites or apps. This includes information about your browsing behavior, purchase behavior, and other actions. We use this information to analyze trends, track your usage, improve our Services, and serve targeted advertisements.

Information from Third Party Sources

We may obtain information about you from third party sources. For example, if you access our Services through a third party site or platform, we may collect information about you from that site or platform. This may include social media sites. We may also obtain supplemental information from third party data providers to enhance our records and better tailor our Services to you.

Use of Information

We use the information we collect for a variety of purposes, including:

To provide, operate, optimize, maintain and improve our Services.
To enable you to access and use our Services.
To fulfill your requests and orders, process payments, and communicate with you about orders, products, services, offers, promotions, news, and events.
To send you confirmations, updates, security alerts, and support and administrative messages.
To respond to your requests, questions, comments, and concerns.
To communicate with you and send you information or documents that you request from us.
To notify you about changes to our Services, terms, policies, or other matters.
To analyze how you use our Services so we can improve, market, and expand our products.
To customize your experience and deliver relevant ads, offers, and content.
To detect, investigate, and prevent activities that may violate our policies or be illegal.
To monitor and improve our data security measures.
For any other business purpose stated when collecting your personal information or as otherwise permitted by law.

We process personal information for these purposes based on our legitimate interests in operating and improving our Services, communicating with customers, complying with legal obligations, and protecting our users. If you provide consent to additional processing, we will rely on that consent for the relevant processing.

Disclosure of Information

We do not share your personal information with third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with third party companies and individuals that provide services on our behalf or help us operate our business (such as hosting, analytics, customer support, email delivery, marketing). These third parties may access or process your information as part of providing those services for us. We limit the information provided to only what is reasonably necessary for them to perform their functions, and require them to agree to maintain the confidentiality of your personal information.
Business Transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
In Response to Legal Process: We may disclose your information if required to comply with the law or legal process (such as a court order, subpoena, warrant), government/law enforcement requests, or other mandatory government disclosures.
To Protect Rights and Safety: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or rights of any person, violations of our Terms of Service or this Privacy Policy, or as evidence in litigation in which we are involved.
With Your Consent: We may share your information for any other purpose with your consent. For example, we may share your information with third parties when you authorize us to do so, such as when linking your account with a third party service.

Security of Your Information

We take reasonable precautions and follow industry best practices in order to protect your information and ensure it remains confidential. Electronic information (such as information collected through our website) is stored in secure systems with restricted access. Information may be encrypted before transmission. However, no method of transmitting or storing data over the Internet is completely secure. As a result, we cannot guarantee the security of information. You use our Services at your own risk. If you have reason to believe that your interaction with us is no longer secure (for example, you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.

Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that a child under the age of 13 has provided us with personal information without parental consent, we will take steps to delete such information. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 13.

Your Choices and Rights

Marketing Communications

You can opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions in the email. You can also contact us to have your contact information removed from our promotional email list.

Accessing, Updating, Correcting, or Deleting Your Information

You have certain rights with respect to your personal data, subject to local data protection laws. This includes the right to request:

Access to your personal data
Correction or deletion of your personal data
Restriction of our processing of your personal data
Object to processing of your personal data
A portable copy of your personal data

To exercise these rights, you may directly access, update, or delete certain information through your account settings. For all other requests, please submit a request to us as set forth in the “Contacting Us” section below. When you contact us, please provide your full name, contact information, the specific rights you would like to exercise, and details about your request so we can honour it. We may need to verify your identity before we can respond to your request. We try to comply with your requests as soon as reasonably practicable.

Opting Out of Targeted Advertising

You can opt out of interest-based targeting through some of the third-party sites we use by visiting the Digital Advertising Alliance Consumer Choice Page at optout.aboutads.info or the Network Advertising Initiative Consumer Opt-Out Page at networkadvertising.org/choices.

Do Not Track Signals

Some web browsers incorporate a “Do Not Track” feature. Because there is not an accepted standard for how to respond to Do Not Track signals, our website does not currently respond to those signals.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to notify you when you receive a cookie, allowing you to choose whether or not to accept it. You can also generally set your browser to not accept cookies. Please note that certain features and services on our website will not function properly without cookies.

Mobile App Permissions

Mobile platforms have permission systems for specific types of device data and notifications, such as camera access, location services, push notifications, and contact lists. You can adjust your permissions in your device settings.

CCPA Privacy Rights Requests

If you are a California resident, you may have rights under the California Consumer Privacy Act. You can submit a request for the following:

Right to Know: Request more information about the categories and specific pieces of personal information we collect, use, disclose, and sell.
Right to Delete: Request deletion of your personal information.
Right to Opt-Out of Sale: Request to opt out of sale of your personal information.

To make a request for any of the above rights, please submit your request following the instructions in the “Contacting Us” section below. Be sure to include your full name, address, state of residence, and email address. We will process such requests as required by applicable law and subject to certain limitations and exceptions.

International Users

Our Services are hosted in the United States and intended for users located within the United States. If you choose to use our Services from outside the United States, you understand and consent to the collection, storage, processing and transfer of your information in and to the United States and other countries, which may have less protective data protection laws than your country of residence.

Contacting Us

If you have any questions about this Privacy Policy or our data practices, please contact us as follows:

Candalite® Dress, Petite Dresses, Dress Black
123 Main St, Anytown, CA 12345
Email: [email protected]

Changes to this Privacy Policy

We may amend this Privacy Policy at any time. We will post the revised version, along with an updated revision date. Your continued use of our Services after any changes to this Privacy Policy indicates your acceptance of the revised policy. If we make material changes to this Privacy Policy, we may notify you on our website, by email, or other reasonable means.

This document was last updated on January 1, 2023.